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HanseCom GmbH

HanseCom Solutions
IT solutions for Public Transport
HanseCom Consult
Individual IT process consulting
HanseCom Operate
IT operations for Mid-Sized Companies

Desktop Services

A stable and scalable desktop infrastructure delivers optimized performance

Your employees work on different workstations and in different IT environments. To let them work efficiently, your company must provide a desktop infrastructure that's stable, available and scalable. Only employees with a fully functional workplace can put all their skills and capabilities to good use. To take full advantage of this potential, you must continuously optimize your technology – particularly in fields with constantly changing business requirements.

For us, the term Desktop Services means efficient workplace concepts that meet the needs of stationary as well as mobile work environments. We help you to standardize your workplaces.

Your benefits

  • Modular structure for more pricing and service transparency
  • Lower total cost of ownership through standardization
  • Measurably improved quality
  • Scalable and customized systems deliver more flexibility
  • Guaranteed non-stop operation
  • Stable systems for more availability
  • Proactive security strategies
  • More productivity through best-in-class processes
  • Professional, non-proprietary services
  • Fulfillment of rising customer expectations
  • Qualified service desk for your users

Our services

  • Procurement and service processes for your IT equipment
  • Optimized workplace performance
  • Maximum availability, security and recovery
  • Outsourcing of infrastructure components
  • Procurement process support with catalogs and approval processes
  • Software installation with imaging, packaging and scripting
  • Back-office infrastructure operation (file, print, domain and e-mail servers
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