Operation and support of your entire IT infrastructure with maximum flexibility and availability
Your company's business processes are only as effective as your IT infrastructure. That's why your applications must run trouble-free and efficiently and keep up with the latest developments – despite constantly declining budgets. With Application Services from HanseCom you get high quality and availability along with innovative processes. We offer the best available IT technology plus non-proprietary IT services.
Our Application Services cover the operation and support of your complete IT infrastructure, from basic network software to ERP (e.g. SAP®) to customized support and development services for applications at the business process level – whether you are interested in remote services or in outsourcing SAP® or other application environments.
Your benefits
IT cost savings of 10 to 30 percent thanks to the following features:
- Modular service packages with contractually guaranteed service levels as per your requirements
- No investment on your part
- Optimized availability and response times; speedy restoration of business-critical applications
- Quick and easy access to our specialists via a single point of contact for all services
- You can focus on your core business
Innovation through:
- Maximum flexibility with state-of-the-art applications and infrastructures that meet your specific needs
- Effective and certified business processes
- Highest security standards
Our services
Our services focus on the following:
- Standard solutions
- SAP® (all standard modules)
- Lotus Notes (office communication)
- Industry-specific solutions
- SAP® ABAKUS (Banking industry solution)
- PT®120 / PT®nova (Public Transport industry solution)
- Klopotek (Publishing industry solution)
Our professional application services comprise the following:
- InstallationInstallation, operation, administration and monitoring
- Customer service and quality management for standard applications (e.g. SAP®) and customer-specific applications
- Maximum security, recovery and business continuity
- A single point of contact who knows your systems and takes your individual requirements into account